Privacy Policy

Southport Bathroom & Kitchens Ltd (“we”, “us” or “our”) is a bathroom and kitchen design, supply and installation company based in Southport, serving Southport, Ormskirk, Formby, Burscough and surrounding areas.

You can contact us by telephone on 07522 675083, by email at info@southportbathroomandkitchens.com, or via the WhatsApp button on our website.

We are committed to protecting your privacy and handling your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following personal information:

• Enquiry & quote information — your name, email address, telephone number, postcode and any details you provide about your bathroom or kitchen project when you contact us, complete an enquiry or “request a quote” form, or message us on WhatsApp.
• Booking information — details you provide when booking a free home survey or kitchen design consultation, including your name, contact details and the appointment date and time you choose.
• Project information — information gathered during your home survey and throughout your project, such as measurements, design preferences, quotations and project correspondence.
• Website usage information — technical data such as your IP address, browser type and the pages you visit, collected to help us keep the website working and understand how it is used.

We use your personal information to:

• Respond to your enquiries and provide quotations for bathroom and kitchen work.
• Arrange and confirm your free home survey or design consultation.
• Design, plan, supply and install your bathroom or kitchen project.
• Communicate with you about your project by phone, email, text or WhatsApp.
• Keep records relating to quotes, surveys and completed work.
• Improve our website, products and services.

We process your personal information on the basis of taking steps at your request before entering into a contract (for example, providing a quote or booking a survey), because it is necessary to provide the services you have asked for, and where we have a legitimate business interest in responding to your enquiry and delivering your project. We will always seek your consent where it is required.

We do not sell your personal information. We may share it with trusted third parties who help us run our business and deliver our services — for example, our customer relationship management (CRM) and appointment booking systems, and tradespeople or suppliers involved in your project. These parties only receive the information necessary to provide the service and are expected to handle it in line with data protection law.

We may also disclose information where required by law or to protect our rights, property or safety.

We keep personal information only for as long as we need it to provide our services, respond to your enquiries, manage your project, and meet our legal and record-keeping obligations. After that, we securely delete or anonymise it.

Our website may use cookies and similar technologies to help it function and to understand how visitors use it. You can control or delete cookies through your browser settings. Some features of the site may not work as expected if cookies are disabled.

Our website contains links to other websites, including our associated online bathroom store, Pure Trade Bathrooms. We are not responsible for the privacy practices or content of those external sites and encourage you to read their privacy policies.

Under UK data protection law you have the right to access the information we hold about you, ask us to correct it, request its deletion in certain circumstances, and object to or restrict how we process it. To exercise any of these rights, please contact us using the details above.

We take reasonable technical and organisational steps to protect your personal information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to safeguard your information appropriately.

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised date.

Last updated: November 2026